Privacy Policy

1. Introduction

Tianjin Ming'an Import and Export Trading Co., Ltd. ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact us.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly: your name, email address, phone number, company name, country or region, shipping address, product interest, order details and any message you submit through our inquiry or order forms.
• Information collected automatically: browser type, device information, pages visited and approximate location derived from your IP address, collected through standard server logs and cookies.
• Information from third parties: when you contact us or place orders through Alibaba or social media platforms, we may receive your contact and order details from those platforms.

3. How We Use Your Information

We use the information we collect to:

• respond to your inquiries and provide quotations;
• process, confirm and fulfil your orders;
• communicate with you about our products, services and order status;
• improve our website, products and customer service;
• comply with applicable legal and regulatory obligations.

We do not sell your personal information.

4. Cookies

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings, although some features of the website may not work as intended.

5. Sharing Your Information

We may share information with:

• service providers who help us operate the website, process orders or deliver products;
• logistics and shipping partners to deliver your orders;
• professional advisers and public authorities where required by law.

We require service providers to protect your information and to use it only for the purposes we specify.

6. Third-Party Links

Our website contains links to third-party platforms, including Alibaba, TikTok, Instagram, Facebook, YouTube and WhatsApp. These platforms operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before sharing information.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, to resolve disputes and to enforce our agreements.

8. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, or to object to certain processing. To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our website is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

You can also return to our Contact Us page to send us a message.